Shipping policy

Shipping Policy

  1. Order Processing
    All orders are processed within 1–3 business days after payment confirmation.

  2. Shipping Method
    We ship through trusted and insured courier partners to ensure safe delivery of jewellery and diamonds.

  3. Delivery Time
    Estimated delivery time is 3–7 business days, depending on location.

  4. Shipping Charges
    Shipping charges (if applicable) will be shown at checkout.
    Free shipping may apply on selected orders.

  5. Tracking
    Once your order is shipped, a tracking number will be shared via SMS/email.

  6. Delays
    Delivery delays due to courier, weather, or unforeseen issues are beyond our control.

  7. Damage During Transit
    If the package arrives damaged, do NOT accept it. Inform us immediately with photos/video.

  8. International Shipping
    International orders may include customs duties/taxes, which the customer is responsible