Refund policy
Return & Refund Policy
Last Updated: [Date]
We are committed to providing high-quality products to our customers. If for any reason you are not satisfied with your purchase, please review our Return & Refund Policy below:
1. Return Eligibility
-
Return requests must be made within 7 days of delivery.
-
The product must be unused, undamaged, and in its original packaging.
-
A copy of the invoice/bill is required for all returns.
2. Non-Returnable Items
The following items cannot be returned:
-
Customized or personalized products
-
Products damaged due to customer misuse
-
Opened or used products
-
Sale or discounted items (if applicable)
3. Return Process
-
Email us at [your email]
-
Provide your order number and reason for return
-
Our team will verify and approve your request within 24–48 hours
-
Return pickup/shipment will be arranged accordingly
4. Refund Policy
-
Refunds will be processed within 5–7 business days after the returned product passes quality inspection.
-
Refunds will be issued to the original payment method used at checkout.
-
Shipping charges (if any) are non-refundable.